Delivery, Returns & Terms

Age restriction

Many items on our website are not permitted for sale to individuals under the age of 18. By purchasing any of our age restricted items you consent that you are aged 18 or over at the time of purchase.

 

Delivery cost

 

Delivery is £4.20 for all orders £74.99 and below. Orders £75 and above are free of carriage costs (as if you needed an excuse to spend big with us!)

 

Dispatch time

 

We aim to dispatch all packages same day if your order is placed before 1500, but due to unforeseen stock or staff shortages this isn’t always possible. If your order isn’t dispatched the same day as it was placed, it will be sent the next working day.

 

Service provider

 

Our packages are primarily sent using Royal Mail and are shipped second class, sometimes using the Signed For service if the goods are of a high enough value. The estimated delivery time from date of dispatch is 2-3 working days, though this is just a guide and they may arrive sooner or later than this.

 

Privacy

 

Our packages are sent discreetly in plain packaging with no information on the exterior other than your name and address.

 

Returns policy

Returns are accepted if authorised by us via email within 14 days of the order arriving. Return postage is payable by the customer unless damaged or faulty on arrival. All goods must be returned in an unopened, unused, undamaged and resaleable state. Our return address is 8 Swansea Market, Swansea, SA1 3PE.

 

For all other queries please email us directly. Thank you.